Terms of Service

These terms cover use of the Osare websites operated by Osare.io Ltd, a company registered in England and Wales (company number 12719591) at 18 Calverley Road, Epsom, Surrey, KT17 2NX, United Kingdom. In these terms, “Osare”, “we”, and “us” mean that company.

The sites

The public site lets you discover experiences. Booking and organiser tools live on the dashboard, including sign-in, checkout, and payouts. Creating an organiser account or completing a booking means you also accept the terms presented there.

Bookings

The organiser of an experience is the principal. When an organiser has appointed us, Osare acts as their booking agent: we market the experience, take the booking, and collect the guest’s payment for the organiser. The contract for the experience itself is with the organiser. The Agency Agreement sets out that appointment.

Guest checkout is processed by Stripe on the organiser’s connected account. Prices, availability, and what is included are shown on the listing at the time you book. Refunds and cancellations follow the listing and the booking record.

Organisers

If you list an experience, you confirm that the information you publish is accurate, that you have the right to offer it, and that you will deliver it with reasonable care. You keep your brand. You remain responsible for the experience and for the legal duties that sit with you, including any that apply to package travel.

Acceptable use

Use the sites lawfully. Do not interfere with them, attempt to access another person’s account, scrape them in a way that degrades the service, or post content you do not have the right to share.

Our content

The Osare name, the site design, and our software belong to us or our licensors. Organisers keep the rights in their own names, logos, photos, and listing text, and give us permission to display that material so we can market and sell their experiences.

Liability

We provide the sites with reasonable care. We do not exclude liability for death or personal injury caused by our negligence, or for fraud, or for any other liability that the law does not allow us to exclude. The organiser is responsible for the experience the guest attends. Subject to the sentence before this one, we are not liable for loss of profit, or for indirect or consequential loss, arising from use of the sites.

Changes and law

We may update these terms as the product changes. The version on this page is the one that applies to the public site. These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.

Contact

Questions about these terms: hello@osare.io.